iSmile Dental Arts Reviews in Williamstown
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Certainly a 5 star experience as it relates to the environment, and the courtesy and professionalism of the staff. As I approached the office it was apparent that much pride is taken in the building exterior and grounds. As I entered the office I was very impressed with the décor and the relaxing feeling that it evoked. I normally wouldn't associate a "relaxed" experience with a dental appointment, but Dr. Kassem and his staff have certainly created one. The warmth and caring mannerism of Donna, the Office Manager, and Katrina, Dr. Kassem's Assistant, contributed positively to my experience. I was extremely impressed with (and appreciative of) Dr. Kassem's "pain-free" treatment (didn't even feel the injection!). He was well-focused on the task, but placed considerable emphasis on my comfort throughout the procedure. The facility that Dr. Kassem has designed certainly has a spa-like feel (who puts heat and massage in a dental chair?), but he and his team are obviously very patient-focused and dedicated to keeping the care in healthcare!
Thank you for providing such a positive experience.
Had my first dental visit today 8/4. I couldn't believe how painless it was. I have never had such a good experience at the Dentist. I am so glad that I changed to ISMILE. Thanks for a very relaxing appointment!!!!! I had no pain at all, the headphones covered up the sound of the Drill and the Massage chair made me so relaxed. Nitrous Oxide gas was awesome. I even look forward to going back for my bridge. The Staff and the Dentist are so very friendly and caring. The Dentist himself even does the cleaning, they don't shuffle you around from room to room or make 3 appointments to do things. I was scheduled at 3 pm and was taken right in and was finished b 4 pm.
OUTSTANDING! Recently moved here from out of state and needed a dentist. I took a chance on the new office in town. I have to say that Dr. Kassem and the staff at iSmile provided the most thorough and professional check-up I have ever experienced. And at 83 years of age, I have been seen my fair share of dentists. The office is welcoming and well organized with a personable support staff. From now on, this is the dental practice that I fully recommend.
Today was our first visit to Ismile dental arts. My son was getting a cleaning and check up. I was very impressed: beautiful, state of the art office, clean, spacious not to mention everyone was very friendly. Dr. Kassem was great, my son especially loved that the cleaning was painless... As it should be..but in past dental visits he would leave with gums sore and bleeding. I would recommend Dr. Kassem to anyone and will be bringing the rest of my family in as well as myself!
Such a beautiful, modern and very clean office! Dr. Kassem is very well educated and gentle with his approach. Definitely highly recommended!
Jaye Lee Schmelz Schneider
I spent a very long time in the dentist's chair during my visit and I have to say that it was a good experience. The doc is as gentle as possible and your comfort is of utmost importance. I'm usually a nervous patient but after the first half hour in the massaging chairs, I was able to relax with almost no noticeable stress. I'm glad my husband saw the ad in the circular to try here. Love the fact they are so up on new technology.
Other Online Reviews
Russ Chaney, Bootamerica
I am 68 years old and my Dentist of 35 years retired and moved to Florida. I tried I smile six months ago. Two crowns and two fillings later I am very impressed. First, they have fair reasonable prices. The waiting room is beyond nice with great furniture, refreshments, and a giant TV. Everything about this place is first class. I have never waited, my appointment was for ten and they had me in the chair at 9:55. The staff is excellent. Vernyce emails with your appointment time and answers any questions very quickly. The front desk crew has a very friendly vibe and are all very well trained on insurance issues and make sure you get what you are entitled to. If you do not have dental insurance they have a good program that they offer. The Hygenist is the best I have ever experienced. Ismile has the newest state of the art equipment. You see all of your teeth on a TV screen and your procedure is explained in detail. They made my crown while I waited. They have a computer that scans your teeth and a machine makes the crown in about twenty minutes. The crown fits perfectly. All this great technology and great staff is a plus but Dr. Kassem is the real reason to try this place out. He is very skilled. He is a great communicator and listener. Dr. Kassem and his assistant did an excellent job fixing my teeth. I had such a comfortable good experience I recommended Ismile to my friend who also is very happy. I have a small business and all our employees will be coming here if I can get them to go to the dentist! If I could give them ten stars I would.